Dashboard - Settings

Dashboard - Settings

September 24, 20242 min read

The Settings Page controls every aspect of your chatbot's behavior.

Google Sheets Settings

  1. The Google App Script URL, and

  2. the Google Sheet ID.

Settings - Google Sheets Settings

For a detailed explanation of configuring a Google Sheet to collect data from your chatbot, see the help topic Google Sheets Integration.

Email Notifications

If you want to receive notifications from your chatbot, add your email into this field.

Settings - Email Notifications

Zapier and Make Webhook URLs

To send data to another program or platform, use one of these systems.

Settings - Webhooks

For details on how to set up webhooks, please see the help topics Zapier Integration and Make Integration.

Domain Whitelist

I'm not sure why someone would want to add your chatbot to their website, but anything is possible. To limit the websites where your chatbot can function, enter those URLs in this field, separated by a comma.

Settings - Domain Whitelist

Responses

If you don't want your chatbot responses saved, check this box. We recommend that you do NOT check this box!

Settings - Save Responses Setting

Conversation Cache Time

This setting controls the length of time before a conversation is abandoned. After this number of minutes elapses, the user must restart their chat experience.

The default is 80 minutes.

Settings - Conversation Cache Time

Branding

This section allows you to turn branding on or off, and customize the branding and destination URL for the button inside your chatbot.

Settings - Custom Branding

For detailed instructions on how to change these settings, see the help topic, "How to Set Your "Powered By" Branding Image and URL"

Notification Badge

Enabled by default, this displays a notification message badge. To hide this opening notification, uncheck this box.

Settings - Notification Badge

Mailchimp API key

If you use MailChimp, add your API key to enable that integration

Klaviyo API key

If you use Klaviyo, add your API key to enable that integration

Internationalization

To configure messages in a language other than English, use this section.

Settings - Internationalization

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